Join us on April 15, 2015 as we discuss how Self-Service technologycan be applied to IT services to provide better service at a lower cost.
The event will start with a 45 minute presentation on Self-Service from Cyndy Hervey, Information Technology, University of Rochester. A roundtable discussion will immediately follow. Participants are encouraged to share experiences, ask questions of Cyndy and other organizations.
This is a great opportunity to meet other professionals who will share solutions and different approaches to managing IT challenges. Our roundtable discussions typically draw over 50 professionals from more than 20 organizations spanning the Health Care, Higher Education, Manufacturing, Financial Services, and Customer Service industries.